Are you currently looking for a simple job located at KwaZulu-Natal, Durban? Outworx is currently offering a customer care agent who will handle all important business calls during the working hours. Applicants are done there their online portal which can be accessed below this post.
- Hiring Company: Outworx
- Job Description: Customer Care Agent
- Job Specifications: Fulltime
- Location: Durban
- Closing Date: not stated
- Duration: Permanent
Minimum Duties and Responsibilities of this Job
- Handle all customers complain on time and give appropriate solutions within time limits and also do follow ups
- Follow communication procedures, guidelines and policies
- Maintain a positive and emphatic and professional attitude towards customers at all times
- Ensure that all administrative duties are accurate and timely
- Solve problems through teams and creativity
- Identify all customers needs in order to satisfy them
- Have a good communication skills with both team members and customers
Mininum Qualifications Needed
- Matric certificate
- information analysis
- Conflict resolution skills
- Problem solving skills
- Able to work day and night shift
- Able to work on weekends and public holidays
- Good communication skills
HOW TO SUBMIT YOUR CV
All applications will be done online through Outworx
